Return and Refund Policy

  At Vilyana, we strive to ensure that you are fully satisfied with your purchase. If for any reason you need to return your item, please follow the guidelines below:

1. Return Period:

• Items can be returned within 30 days of delivery.

2. Conditions for Return:

• The item must be unused, in its original packaging, and accompanied by proof of purchase.

• Customized or final-sale items may not be eligible for returns unless defective.

3. Return Process:

• Contact our customer service team at [contact@vilyana.com] to initiate a return.

• We will provide instructions and a return shipping address.

4. Refunds:

• Once we receive and inspect your returned item, we will process your refund.

• Refunds will be issued to your original payment method within 5 to 7 business days.

If you have any further questions or need assistance, please don’t hesitate to contact us .